FTC Junk Fees Rule- 3 Insider Secrets for Small Businesses

Ever charged a “miscellaneous admin fee” and hoped nobody asked what it was?

Yeah… the FTC just gave you the look.

Welcome to the new era of business transparency where junk fees go to die, and your pricing strategy either earns loyal customers—or earns you a federal side-eye.

But fear not, brave entrepreneur. Whether you're running a family business, a creative side hustle turned full-time gig, or the kind of operation where “miscellaneous” usually means “I forgot to plan this,” we’ve got your back.

At Calculated Moves, we believe strategic planning and clean books aren’t just about staying legal. They’re about winning the trust game, growing profitably, and keeping Uncle Sam in his lane.

Let’s break down what this new FTC Junk Fees Rule really means—and how you can flip it into your next competitive advantage.

🕵️‍♀️ Secret #1: Conduct a Transparent Pricing Audit (a.k.a. Stop Hiding the Fees)

Now’s the time to look at your pricing like an auditor would—with a magnifying glass and zero chill.

Here’s what you do:

  • Review every line item—yes, even that “booking convenience charge” you added in 2019 and never touched again.
  • Make sure your pricing structure actually makes sense and reads like a menu, not a mystery novel.
  • Bonus points for using normal-people language. If you need a footnote to explain it, it’s not transparent.

Think of this as Marie Kondo-ing your pricing: Does it spark trust? If not—toss it.

📣 Secret #2: Proactive Communication = Profit-Boosting Clarity

Repeat after us: “This isn’t just compliance. It’s customer service.”

You need a communication plan that makes your pricing:

  • Easy to find
  • Easy to read
  • Easy to understand

We’re talking clear estimates, detailed service menus, and bold transparency on your website, invoices, and even signage. Yes, grandma should be able to understand what she’s paying for—and why.

When customers get it, they trust you. And when they trust you, they stay (and refer their friends who also hate hidden fees).

📋 Secret #3: Document. Train. Review. Repeat.

Here’s where most small businesses drop the ball like a clumsy juggler: implementation.

To stay ahead of the FTC curve, you need:

  • Updated pricing documents—within 30 days
  • Staff training with scripts so nobody’s winging it
  • A compliance checklist that makes your accountant weep tears of joy
  • Monthly reviews so your pricing stays squeaky clean

And when your team hears feedback from customers? Use that data. If people keep asking “what’s this charge?”—you’ve got a clarity problem. And we fix those.

🚀 Pro Tip: Transparency = Strategy, Not Just Survival

Here’s what most people miss: This rule isn’t a threat. It’s an opportunity.

The businesses that win are the ones who say, “Sure, we’ll comply—and while we’re at it, we’ll look like total rockstars doing it.”

Trust is currency. Transparency is the new branding. And clear pricing? That’s the flex.

🔍 Final Thought from Your Strategic CPA Friends at Calculated Moves

Let’s be honest: you didn’t start your business to become a pricing auditor. That’s what we’re here for.

At Calculated Moves, we help:

  • Eliminate accounting headaches
  • Build systems that support growth (and your sanity)
  • Give you strategic tools so you don’t just survive regulatory changes—you leverage them
  • Keep your business smooth sailing, no matter how rough the waters get

Because you’ve got better things to do than decipher federal rulebooks. Like building the dream business you actually love running.

Connect with us!

Please follow us on Facebook and Instagram. Please make sure to check out our blog and our website link below. Subscribe to our YouTube channel and hit the bell to be notified when we post. Email me at donna@calculatedmoves.com.

Donna Bordeaux, CPA with Calculated Moves

Creativity and CPAs don’t generally go together. Most people think of CPAs as nerdy accountants who can’t talk with people. Well, it’s time to break that stereotype. Lively, friendly, and knowledgeable can be a part of your relationship with your CPA, as demonstrated by Donna and Chad Bordeaux. They have over 50 years of combined experience as entrepreneurial CPAs. They’ve owned businesses and helped business owners exceed their wildest dreams. They have been able to help businesses earn many times more profit than the average business in the same industry and are passionate about helping industries that help families build great memories.